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Operational Setup

System Setup

System Setup is the operational layer behind the business: business email, user access, shared storage, calendars, collaboration tools, and the internal configuration that helps the business run cleanly.

Subscriptions are billed directly by Microsoft or Google. Axivo handles the setup, configuration, and handover so the business is ready to operate without needing to piece the admin side together alone.

What this covers

The goal is a clean internal setup that matches how the business will actually work day to day.

Business email addresses
User accounts and aliases
Shared access and storage
Calendar readiness
Collaboration tool setup
Practical admin handover

Available platform options

Microsoft 365Microsoft 365
Google WorkspaceGoogle Workspace
Platform Choice

Choose the ecosystem that fits your team

Both options cover the operational basics properly. The difference is the environment your team prefers to work inside.

Microsoft 365 Setup

Good for teams that want Outlook email, Teams, and OneDrive organised under one Microsoft admin setup.

We handle the business setup and configuration. Microsoft bills the subscription directly to you.

Microsoft 365Microsoft 365
OutlookOutlook
TeamsTeams
OneDriveOneDrive
  • Tenant setup or clean connection to an existing Microsoft 365 account
  • Business email through Outlook / Exchange with custom domain connection
  • Teams and shared file structure readiness for internal day-to-day work
Shared Inclusions

What is included regardless of platform

The operational outcome stays the same: the business gets a practical system setup with clear ownership and handover.

Platform account setup or connection to the selected Microsoft 365 or Google Workspace environment

Custom domain connection for business email and core records setup

Business email configuration for the initial inboxes required by the team

Staff or user account setup for the scoped team members

Email alias setup where needed for enquiries, admin, or role-based addresses

Shared structure and access setup so the team can work cleanly from day one

Calendar readiness for the main business and team scheduling needs

Baseline security setup and practical handover for ongoing self-management

Microsoft 365 Detail

What to expect with Microsoft 365

If Microsoft is the right fit, the setup focuses on Outlook email, Teams readiness, shared access, and a clean admin handover.

Microsoft 365Microsoft 365
OutlookOutlook
TeamsTeams
OneDriveOneDrive

Tenant, domain, and email

  • Microsoft 365 tenant setup or connection to the correct existing tenant
  • Custom domain connection and verification
  • Outlook / Exchange business email configuration
  • Mailbox checks so the scoped team can send and receive properly

Users, aliases, and shared inboxes

  • User account creation for the scoped team members
  • Email aliases for role addresses such as hello@ or admin@
  • Shared inbox setup where relevant to the operational scope
  • Clear sign-in and access handover for business ownership

Teams, files, and calendar readiness

  • Teams configuration for the initial internal communication structure
  • OneDrive organisation guidance for practical day-one file management
  • Shared calendar readiness where the team needs visibility
  • Basic internal structure recommendations so the setup stays usable

Security baseline and handover

  • MFA baseline setup for core admin and user accounts
  • Basic security checks around access and recovery details
  • Admin handover so the business retains control after setup
  • Short guidance on what Axivo set up and what to monitor next
Google Workspace Detail

What to expect with Google Workspace

If Google is the right fit, the setup focuses on Gmail, Drive, Calendar, shared access, and a clean admin handover.

Google WorkspaceGoogle Workspace
GmailGmail
Google DriveGoogle Drive
Google CalendarGoogle Calendar

Workspace, domain, and Gmail

  • Google Workspace setup or connection to the correct business account
  • Custom domain connection and core DNS coordination
  • Gmail business email configuration for the scoped inboxes
  • Initial mailbox checks so the business can operate confidently after setup

Users, aliases, and shared access

  • User account creation for the required team members
  • Email aliases for role-based or enquiry addresses
  • Shared access guidance for documents, calendars, and admin functions
  • Clear admin handover so ownership stays with the client

Drive, calendar, and team readiness

  • Google Drive structure guidance for the initial shared workspace
  • Shared Drive or folder guidance where it suits the operating model
  • Google Calendar setup for business and team scheduling
  • Google Meet or Chat readiness if the business plans to rely on them

Security baseline and handover

  • 2-Step Verification baseline for the core accounts in scope
  • Basic recovery and admin checks
  • Practical notes on what was configured and handed over
  • Clear next steps if the business wants ongoing admin support later
Additional Work

Some work may be quoted separately

Standard System Setup covers the practical operating baseline. Heavier rollout work or more complex admin needs can be scoped separately where required.

Migrations from an old email or workspace platform

Advanced security, device management, or compliance controls

Larger user rollouts beyond the agreed scoped team

Complex permissions or shared access structures

Third-party integrations that need custom scoping

Ongoing admin, cleanup, or support work after handover

Not sure whether Microsoft or Google is the better fit?

We can scope the setup around how your team actually works, explain what is included, and quote any extra rollout work separately if the setup goes beyond the standard systems scope.